Privacy Policy

ONLINE PRIVACY POLICY

Scope and Definitions

BBDI, LLC doing business as Black Bear Diner (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and independent contractors. This policy describes the personal information we collect, use, and disclose about individual consumers, applicants, and contractors who visit or interact with this website, visit any of our offices, stores, facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us.

Whenever you visit our websites https://blackbeardiner.com/ or https://blackbeardinerfranchise.com/, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to privacy@blackbeardiner.com.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category	Personal Identifiers
Examples	Name, alias, social security number, date of birth, driver’s license or state identification card number, passport number.
Disclosed To in Last 12 Months	· Financial institutions · Government agencies · Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Transaction support vendors (e.g., check guaranty, payment processors) · Data analytics vendors · Consumer reporting agencies or credit reporting agencies · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To process, complete, and maintain records on transactions. · To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages. · To schedule, manage and keep track of customer reservations. · To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries. · To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you. · To administer and facilitate your participation in our Bear Lovers E-Club and Passport program. · To study the purchasing patterns of our consumers and design offers that are catered to customer demand. · To evaluate each store’s performance (including franchise stores), products offered, and services. · To understand the demographics of our customers who visit our stores. · To evaluate franchisee applicants in order to determine whether to grant a franchise. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · Tax document reporting. · To process customer payments. · Identity verification when accessing Company devices, systems, applications, or facilities · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms). o To engage the services of independent contractors and compensate them for services. o To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems. o To reduce the risk of spreading infectious diseases in or through the workplace.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 4 years.

Category	Contact Information
Examples	Home, postal or mailing address, email address, home phone number, cell phone number.
Disclosed To in Last 12 Months	· Financial institutions · Government agencies · Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Transaction support vendors (e.g., check guaranty, payment processors) · Data analytics vendors · Consumer reporting agencies or credit reporting agencies · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants · Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To process, complete, and maintain records on transactions. · To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages. · To schedule, manage and keep track of customer reservations. · To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries. · To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you. · To administer and facilitate your participation in our Bear Lovers E-Club and Passport program. · To study the purchasing patterns of our consumers and design offers that are catered to customer demand. · To evaluate each store’s performance (including franchise stores), products offered, and services. · To understand the demographics of our customers who visit our stores. · To evaluate franchisee applicants in order to determine whether to grant a franchise. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · Tax document reporting. · To process customer payments. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms). o To engage the services of independent contractors and compensate them for services. o To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems. o To reduce the risk of spreading infectious disease in or through the workplace.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 4 years. If you are a job applicant and are hired by the Company, then name will be retained permanently, and the rest will be retained for duration of employment plus 6 years. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Category	Account Information
Examples	Username and password for Company accounts and systems, and any required security or access code, password, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To administer and facilitate your participation in our Bear Lovers E-Club and Passport program. · To fulfill or meet the purpose for which you provided the information. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms). o To engage the services of independent contractors and compensate them for services. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Username: permanent; Password or security code: while in use + 6 months or last 6-8 passwords used, whichever is longer

Category	Protected Classifications
Examples	Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status, union membership.
Disclosed To in Last 12 Months	· Government agencies · Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To understand the demographics of our customers who visit our stores. · To protect against malicious or illegal activity and prosecute those responsible.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 4 years.

Category	Biometric Data
Examples	Fingerprints, retina scans, facial recognition, handprint.
Disclosed To in Last 12 Months	Government agencies.
We May Collect, Process, and Disclose for the Following Business Purposes	Identity verification when accessing Company devices, systems, applications, or facilities
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	While in use for identity verification.

Category	Commercial or Transactional Data
Examples	Information regarding products or services provided, purchasing history.
Disclosed To in Last 12 Months	· Financial institutions · Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Transaction support vendors (e.g., check guaranty, payment processors) · Data analytics vendors · Consumer reporting agencies or credit reporting agencies · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants · Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To process, complete, and maintain records on transactions. · To schedule, manage and keep track of customer reservations. · To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries. · To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you. · To administer and facilitate your participation in our Bear Lovers E-Club and Passport program. · To study the purchasing patterns of our consumers and design offers that are catered to customer demand. · To evaluate each store’s performance (including franchise stores), products offered, and services. · To verify and respond to consumer requests. · To process customer payments.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	7 years after transaction, unless necessary to maintain for a longer period for product warranty, or OSHA / FDA / other regulatory compliance.

Category	Financial/Employment Data
Examples	Information collected from franchisee applicants and independent contractors, including employment history, company name, role, salary, dates of employment, bank accounts, income sources.
Disclosed To in Last 12 Months	· Financial institutions · Government agencies · Consumer reporting agencies or credit reporting agencies
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To evaluate franchisee applicants in order to determine whether to grant a franchise. · Tax document reporting. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms). o To engage the services of independent contractors and compensate them for services. o To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate. o To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years.

Category	Internet Network and Computer Activity
Examples	Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To in Last 12 Months	· Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Data analytics vendors · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	· To administer and facilitate your participation in our Bear Lovers E-Club and Passport program. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · To process customer payments. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Geolocation Data
Examples	IP address and/or GPS location, latitude & longitude.
Disclosed To in Last 12 Months	· Marketing support vendors and vendors that support managing or hosting the website · Data analytics vendors · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Mobile Device Data
Examples	Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.
Disclosed To in Last 12 Months	· Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Transaction support vendors (e.g., check guaranty, payment processors) · Data analytics vendors · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Online Portal and/or Mobile App Access and Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes	· To grant access to Company accounts and systems. · To ensure security of Company data accessed through Company account and systems. · To improve user experience on our website. · To fulfill or meet the purpose for which you provided the information. · To improve user experience on our website. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · To verify and respond to consumer requests. · To prevent identity theft. · To monitor security controls for electronic networks. · Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon. o To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems. o To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Visual, Audio, or Video Recordings
Examples	Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months	· Promotional, social media or other fulfilment vendors · Marketing support vendors and vendors that support managing or hosting the website · Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants · Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To promote our products or services. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Surveillance video – 90 days; the rest of this category is retained for the duration of our relationship with you plus 4 years.

Category	Professional Related Information
Examples	Information on independent contractors contained in tax forms/1099 forms, safety records, licensing and certification records, and performance records, and information related to services provided by independent contractors, including in statements of work.
Disclosed To in Last 12 Months	· Financial institutions · Government agencies · Consumer reporting agencies or credit reporting agencies · Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· Independent Contractor Purposes o To fulfill or meet the purpose for which you provided the information. o To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms). o To engage the services of independent contractors and compensate them for services. o To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate. o To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 4 years.

Category	Facility & Systems Access Information
Examples	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.
Disclosed To in Last 12 Months	· Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants · Insurance carriers, administrators, and brokers
We May Collect, Process, and Disclose for the Following Business Purposes	· To fulfill or meet the purpose for which you provided the information. · To detect security incidents. · To protect against malicious or illegal activity and prosecute those responsible. · Independent Contractor Purposes o To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	4 years.

Category	Inferences
Examples	Based on your participation in the Bear Lovers E-Club or our Passport program, we may develop inferences.
Disclosed To in Last 12 Months	· Promotional, social media or other fulfilment vendor · Marketing support vendors and vendors that support managing or hosting the website
We May Collect, Process, and Disclose for the Following Business Purposes	· To study the purchasing patterns of our consumers and design offers that are catered to customer demand. · To evaluate each store’s performance (including franchise stores), products offered, and services. · To understand the demographics of our customers who visit our stores.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 4 years.

Categories of Sensitive Personal Information Collected or Processed

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or job applicants:

Personal Identifiers (social security number, driver’s license or state identification card number, passport number)
Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
Biometric or Genetic Information (used for the purpose of uniquely identifying you)
Geolocation Data (IP address and/or GPS location, latitude & longitude)
Contents of Personal Communications (contents of mail, email, and text messages where the Company is not the intended recipient)
Personal data revealing race, racial or ethnic origin, religious beliefs, sex, sexual orientation, gender, age, military status, familial status, disability, or medical, mental, or physical health condition or diagnosis.
Personal data collected from a known child

Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
Deidentified or aggregated information.

We may collect your personal information from the following sources:

You the consumer or independent contractor, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services, when you submit a franchise application, or when you enter into a contract to perform services for us
Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Lead generators and referral sources
Credit and consumer reporting agencies
Social media platforms
Company-issued computers, electronic devices, and vehicles
Company systems, networks, software applications, and databases you log into or use
Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Personal references and former employers/businesses for whom you did contract work (if you are a contractor)

We may disclose your personal information to/with the following categories of service providers, contractors, or third parties:

Financial institutions
Government agencies
Promotional, social media or other fulfilment vendors
Marketing support vendors and vendors that support managing or hosting the website
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Consumer reporting agencies or credit reporting agencies
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultantsInsurance carriers, administrators, and brokers

We may collect and disclose your personal information for any of the following business purposes:

To fulfill or meet the purpose for which you provided the information.
To process, complete, and maintain records on transactions.
To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
To promote our products or services.
To schedule, manage and keep track of customer reservations.
To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
To administer and facilitate your participation in our Bear Lovers E-Club and Passport program.
To study the purchasing patterns of our consumers and design offers that are catered to customer demand.
To evaluate each store’s performance (including franchise stores), products offered, and services.
To understand the demographics of our customers who visit our stores.
To evaluate franchisee applicants in order to determine whether to grant a franchise.
To improve user experience on our website.
To detect security incidents.
To debug, identify, and repair errors that impair existing intended functionality of our website.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests.
To prevent identity theft.
To monitor security controls for electronic networks.
Tax document reporting.
To process customer payments.
Identity verification when accessing Company devices, systems, applications, or facilities.
INDEPENDENT CONTRACTOR PURPOSES:
1. To fulfill or meet the purpose for which you provided the information.
2. To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
3. To engage the services of independent contractors and compensate them for services.
4. To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
5. To grant independent contractors access to securze Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
6. To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
7. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
8. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
9. To reduce the risk of spreading infectious diseases in or through the workplace.

We do NOT and will not sell your personal information in exchange for monetary or other valuable consideration. We do not share your personal information for cross-context behavioral advertising.

We do not and will not use or disclose your sensitive personal information for purposes other than the following:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
To ensure the physical safety of natural persons.
For short-term, transient use.
To perform services on behalf of the Company.
To verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by the Company, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.
For purposes that do not involve inferring characteristics about consumers, contractors, and job applicants.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention schedule as indicated above. Some of the retention periods in the retention schedule above are measured from a particular point in time that has not occurred yet, such as the end of employment or end of a relationship (whether business, contractual, or transactional) plus a certain number of years. Where no particular event is defined in the retention schedule as the point from which the retention period is measured, we will measure the retention period from either (1) the date the record or data was collected, created, or last modified, (2) the date of the particular transaction to which the record or data pertains, or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use.

In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Business Transfers

In the event we sell or transfer a particular portion of its business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or Sensitive Personal Information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by toggling off the related functionality.

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website

Essential Cookies

Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as a visitor setting their privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the Website from working at all.

Non-Essential Cookies

Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:

“Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:

Pages the user visits.
Ads the user views.
Ads or site features that the user clicks.

“Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:

Usernames
Passwords
Regions

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals.

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We keep automatically collected data and voluntarily collected data separate at all times.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

Consumer Rights

Based on your state of residence, you may have some or all of the following rights:

Right to Know. The right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
Right to Access. The right to request that we disclose to you, free of charge, the specific pieces of personal information we have collected about you;
Right to Delete. The right to request that we delete personal information that we collected from you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
Right to Port Your Data. If maintained in a digital format, the right to obtain a copy of your personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
The right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify;
The right to not be discriminated or retaliated against for exercising any of the above rights; and
The right to appeal our refusal to take action on a request.

You can submit any of the above types of consumer requests through either of the 2 options below:

Submit an online request on our website HERE.
Call our privacy toll-free line at 833-203-4993.

How We Will Verify That It Is Really You Submitting The Request:

When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.

California Shine The Light:

The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to privacy@blackbeardiner.com,or write to us at the address listed below. Please mention that you are making a “California Shine the Light” inquiry.

Black Bear Diner

ATTN: Privacy Desk

P.O. Box 991850

Redding, CA 96099-1850

Notice of Financial Incentive

By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

If you sign up for our Bear Lovers E-Club, you will receive a welcome reward and birthday rewards, which can be redeemed for free food. If you sign up for our Passport program, you will receive travel-related prizes. We may at any time hold contests or provide special offers to users in our database who have elected to let us contact them by email, text messaging, direct messaging, or through social media. Participation is voluntary, and our guests always have the option to not supply information and/or to opt out. Information collected may include contact information, demographic information and opinions, and inferences drawn from your personal information such as preferences, characteristics, predispositions, etc. Information may be used by third parties working on our behalf to contact a guest if they have won a contest, send special offers, or help us to determine the likes and preferences of consumers to better enhance our food, restaurants, overall customer experience, websites, and marketing. The contests and special offers reasonably relate to the value of the consumer’s data.

When you sign up for the Bear Lovers E-Club we will ask you to submit the following personal information:

First and last name
Email address
Postal Code
Date of Birth
Home Diner

If you sign up for our Passport program, we will ask you to submit the following personal information:

First and last name
Street Address
City and State
Postal code
Email address
Password
Phone Number
Type of Passport (Physical or Digital)

You can sign up for our clubs by visiting our website at https://www.blackbeardiner.com/clubs. Please be aware that you may withdraw from the clubs at any time by emailing us at privacy@blackbeardiner.com or by deleting your account through the menu in your account. You may also withdraw from the Program by submitting an online request through the form available here or calling 833-203-4993. When you delete your account, you will automatically be opting out of all future promotions and communications. That said, please be aware that deleting your account will result in you losing out on being able to use or take advantage of any previously offered incentives and rewards that you received through the clubs but had not yet used as of the time you delete your account.

We are allowed by law to offer financial incentives, and price and service differences to you if the differences are directly related to the value provided by your data. We offer more discounts, promotions and rewards to Program members in order to incentivize them to visit our stores more often, engage in more transactions, and try different products and services. We will use the data we collect through the Program to study the purchasing patterns of our customers and design offers that are catered to customer demand, as well as to evaluate each store’s performance, products offered, and services.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by BBDI, LLC. If you have any questions about this Privacy Policy, please contact us at privacy@blackbeardiner.com or call 833-203-4993. **This policy was last updated June 12, 2024.