Leading a restaurant company through an unprecedented crisis is challenging but made easier when your concept embraces an ethos that is respected and admired by both employees and consumers.
“I think it’s super important to have a clear vision, a mission and value statements that define the purpose of the organization,” G.J. Hart, CEO of Torchy’s Tacos, said during the inaugural Restaurants Rise Live digital conference.
The four-day digital conference, organized by Nation’s Restaurant News and Restaurant Hospitality, is providing insights and business solutions for restaurant leaders navigating the COVID-19 environment.
Tuesday’s webinar, titled “Resetting the Table: Lessons in Leadership,” was moderated by Alice Elliot, below, founder and CEO of The Elliot Group. Hart and Anita Adams, CEO of Black Bear Diner, spoke about lessons learned during the pandemic and how their brands are navigating the reopening phase of dining rooms.